Audit & reconciliation
Onboarding Review & Audit
As part of the onboarding process, Resi conducted a detailed review of all contractors and expenses. We discovered that owners were paying for a gardener for weekly visits, but there was also a landscape architect who was preparing a monthly report on which garden areas should be maintained and cleaned at the gardener’s next visit, costing over $10,000 a year!
After consultation with the committee, the landscaping report was deemed unnecessary and their services were terminated. The committee appointed a new gardener after we presented multiple quotes. This new gardener provides regular reports and has open communication with us to ensure that all issues throughout the estate are promptly addressed and resolved.
an opportunity to meet
Annual General Meetings
The previous management company failed to organise an annual general meeting for almost 4 years! This meant that there was no opportunity to review the financial records, discuss any required repairs, maintenance or really just any changes that owners wanted to make to the common areas.
Regular meetings are an opportunity for owners to get together to discuss any concerns in the townhouse estate, but also for owners to build a relationship with the body corporate manager. We hold our AGMs at 5:30PM to make it easier for owners to join meetings, and offer multiple options to join via teleconference or video.
The team are extremely helpful and patient in explaining things to me and answering many of my questions. They are very knowledgeable and explained things in a way that was easy to understand. Highly recommend